Setting the Record Straight

Setting the Record Straight

A record of Service and Excellence

UHS’ record of excellence is unrivaled in the healthcare industry and confirmed by respected, independent organizations.

UHS Responds

UHS Chairman and CEO Alan B. Miller appears on FOX Business December 8, 2016

Steve Filton, UHS Senior Vice President and Chief Financial Officer, excerpt of transcript from Citi Global Healthcare Conference, December 8, 2016.


Barrins & Associates Responds to BuzzFeed Article

“We have found the leadership of (UHS) hospitals to be highly invested in proactively identifying areas where they can make improvements to the safety and quality of care they provide.”

Top Performers

Over the past four years, 83 UHS facilities were designated as Top Performers on Key Quality Measures® by The Joint Commission, the leading accreditor of healthcare organizations in the United States. For our behavioral health facilities, this recognition is proof that they outperform national averages in Hospital Based Inpatient Psychiatric Services indicators and that they have lower incidences of serious survey inspection citations than competitors.


UHS’ commitment to quality is supported by significant investments in our programs, services and facilities. Each year, more than $500 million is earmarked for construction projects alone in our acute care and behavioral health divisions to enhance infrastructure to ensure patient safety and the highest quality patient experience possible.

Learn more about UHS’ record of clinical excellence and investments in quality and patient care.


Our facilities play vital roles in the local communities we serve. Through partnerships and outreach efforts, we have a long record of collaboration with community leaders and organizations so that we can help them positively impact healthcare challenges they face.

Learn about how we impact our communities.


We take the feedback we receive seriously and constantly explore how we can improve the services we deliver. We work hard to be cooperative with organizations that want to learn more about us, our facilities, our staff and our services. We arrange personal interviews and tours of our facilities, along with meetings with our senior leaders as we work to demystify how a behavioral health facility operates. Behavioral health care is highly specialized and personalized and we treat people when they are most vulnerable. That’s why we take comments and suggestions very personally.